My Resume

I'm a Senior Developer Experience (DX) writer and developer advocate specializing in transforming enterprise frameworks into adoption-driving documentation. 20+ years of experience building developer tools, interactive tutorials, and comprehensive documentation ecosystems that reduce time-to-first-success and increase API adoption rates. Expert at the intersection of technical writing, frontend development, visual design, and UX—helping dev teams ship faster with docs, tools, and visuals that drive measurable engagement.

Professional Endorsements

See detailed LinkedIn recommendations from colleagues and leadership: LinkedIn Recommendations

Core Skills

Technical Skills

  • Git, GitHub, GitHub Actions for version control and workflow automation
  • HTML, CSS, JavaScript for building responsive, interactive UIs
  • Markdown and MDX for clean, structured, interactive technical documentation
  • Frontend development with modern frameworks and best practices
  • Jest testing for reliable unit and integration test coverage
  • Command line tool development to streamline developer tasks and boost efficiency
  • React 18+, Node.js, Storybook, Astro/Starlight for dynamic web apps and documentation sites
  • Package management with npm, pnpm, yarn, and bun for optimized builds
  • Algolia search integration for fast, accurate content discovery
  • Site monitoring and analytics tools to capture metrics on site usage

Documentation & Education

  • Enterprise commerce solutions for scalable B2C and B2B commercial and open source markets
  • Diátaxis documentation framework for building intuitive documentation architecture
  • Developer tutorials and how-to guides that simplify complex workflows
  • API documentation that drives adoption and reduces support needs
  • Interactive playgrounds for hands-on developer learning
  • Infographics that visually clarify technical concepts
  • Animations to explain processes and engage users
  • Video tutorials for product demos and training
  • Sample applications to showcase real-world API use cases
  • Cloud systems documentation for SaaS and PaaS platforms

Design & UX

  • UI design that balances beauty and usability for modern web apps
  • UX research and strategy to align product features with user needs
  • Visual design that communicates ideas with clarity and impact
  • Web app prototyping for rapid iteration and user feedback
  • User-centric design focused on intuitive, seamless experiences

Leadership & Communication

  • Thrive in remote teams, delivering clear, engaging content that empowers developers
  • Natural leader with a passion for mentoring, problem-solving, and making hard concepts easy
  • Self-driven and highly productive, with 5+ years of remote success
  • Constantly innovating better ways to explain complex ideas
  • Expert visual communicator who brings clarity through design and storytelling
  • Creative problem-solver, turning roadblocks into opportunities
  • Energized by teaching and lifting others through shared knowledge
  • Deep open-source community involvement with Magento

Professional Experience

2006–2018

TOPAZ Technologies

Senior Product Designer / Developer Support

  • Boosted customer satisfaction by simplifying workflows based on user feedback and testing insights
  • Built and prototyped web apps with HTML, CSS, JavaScript, AngularJS, Bootstrap, and Angular Material
  • Led a UI overhaul of legacy AngularJS apps, driving major gains in usability and developer speed
  • Trained dev teams on Angular Material best practices through hands-on code reviews and live presentations
  • Partnered with product owners and developers to ensure seamless integration of design and functionality
  • Delivered intuitive UX designs praised by users and stakeholders for clarity and ease of use
  • Managed end-to-end marketing, advertising, and branding strategies for product visibility and growth
  • Simplified user interfaces, reducing complexity and enhancing overall product experience
  • Supported developers with technical guidance, ensuring smooth design integration and better app performance
2001-2005

Schlumberger

Senior Technical Writer / API Documentation Specialist

  • Wrote API docs and training guides that enabled 100+ global developers to adopt complex systems quickly
  • Built UI prototypes in C#/WinForms for oil data tools, securing early stakeholder approval for product direction
  • Integrated documentation into Microsoft Dev Studio, boosting developer efficiency and reducing search time
  • Produced clear, actionable content that simplified engineering workflows and shortened onboarding time

Education

B.A. in English

University of Texas at Austin

B.A. in Sociology

Southwestern University